Establish your understanding of price transparency with a brief background on federal mandates, including machine-readable files and CMS enforcement. Learn how and why these mandates and tactics are ineffective. We explore the difficulties for consumers and outline why user-friendly tools offer more real-world utility.

Outline of how real patient decisions hinge on plan specifics, not hospital-insurer rates. Hhighlight the growing use of interactive pricing tools and financial counseling as core to a hospital’s value offering.

Lance gives a primer on addressing critical questions from reporters and policymakers. Stephanie walks through how to shift narratives from “noncompliance” to “consumer advocacy.”